Using Virtual Reality to educate and train aviation crew on aircraft refuelling

Client
Aircraft refilling
Date
Ongoing 31 May - 03 Jun
Location
India
Client Profile

The refuelling of an aircraft is a complicated and potentially dangerous process. Jet fuel is immensely combustible, and attention must be given to possibilities like static discharge.

They had a skilled workforce but could not train them efficiently.
The Objective:

To train and educate multiple personnel in the aviation industry at the same time on the importance of safe aircraft refuelling by training them in an efficient and safe working environment to make the airline company a global leader.

The Challenges:

Our aviation client comprised a strong and skilled workforce but struggled with limitations in aircraft refuelling training. The challenges faced were: • Identifying and understanding the issue that the refuelling safety training program is solely theory or computer-based. • The crew has theoretical knowledge. But has zero to little practical knowledge to handle airport equipment and aircraft.  • Trained members struggling with recognising potential safety hazards in-situ despite receiving safety training. • Mishandling of equipment/aircraft can lead to repairs worth millions of dollars.  • Injury or trauma can significantly affect workers' mental and physical health. • Threat to the lives of workers and the public. • Poor performance and efficiency. • Delayed flights and worldwide disruption of air traffic.  • Heavy losses incurred by the company.

The solution:

• As a result, Rwizen’s engineers have been working together to develop Virtual Reality (VR) based solutions for the training of airplane refuelling.  • This technology is a proof of concept system that allows for advanced training in aviation refuelling.  • Using Rwizen's immersive technology bridged the gap between theoretical learning and practical experience.  • Using VR in classrooms, airports, or even at workers' homes to educate and train them on the proper ways to handle fuel and equipment, practising safe techniques, and taking the essential precautions for maximum safety to avoid mishaps.  • This method saved time, energy, resources, and lives as the VR tool explained the safety process to multiple people in a simple, easy-to-grasp language.

Conclusion:

This approach's analytical findings stated that VR-based training is an effective method to teach the correct way to refuel aircraft during a flight training course.    This approach helped workers perform better than both theoretical and computer-based assessment methods.